User Agreement with Therapist.
Please read the below points which refer to the sessions between yourself and the Therapist. By booking your session you are agreeing to the following user agreement and also The Insomnia Clinics Terms and Conditions. Please read the full terms and conditions here. Please note, The Insomnia Clinic is acting as an agent and the agreement is between yourself as the user and the Therapist.
As your user, I agree:
that I am able to cope with the demands of your sessions that I sign up for (as per your description) and that, if I have any doubt, I will check with my doctor before participating;
All invoices settled 48 hours in advance of sessions
to let you know during the session if I feel that I am not able to continue the session;
to be on time for sessions;
to act appropriately and safely at all times when taking part in your sessions and using the The Insomnia Clinic service;
to pay for my sessions in accordance with your payment structures and requirements; and
that when giving feedback about you and your sessions, I will do so honestly and appropriately.
The Therapist will:
· Be appropriately qualified and will maintain their professional development
· Maintain membership of their governing body
· Abide by the code of conduct of their governing body
· Ensure appropriate insurance arrangements are in place
· Be respectful of private client information
o Client notes are kept in an online record keeping facility
o Client records are updated after each session
o Client records are stored according to GDPR guidance
· Respond to any concerns or complaints fairly
· Attend sessions as agreed and notify the client at the earliest opportunity if unable to attend the session
· Take steps to address any concerns directly with the client in the first instance
o Notify the client-identified emergency contact if needed